AMA provided enterprise-level governance support across Records Management, FOIA, FACA, Forms, Controlled Correspondence, and Help Desk operations—functions central to statutory transparency and regulatory compliance. By integrating Microsoft 365 and Adobe Experience Manager into workflow modernization efforts, AMA reduced process fragmentation, improved document lifecycle governance, and enhanced operational coordination across services.
Executive Value Delivered: Reduced backlog and audit exposure, improved statutory compliance posture, strengthened transparency, and institutionalized standardized regulatory workflows across the enterprise.
