AMA Consulting supports OCIO Information Management Branch as a prime contractor, to provide experts for the Accessibility Program for the entire Department. AMA was engaged to help streamline policy regarding the 508 and 504 efforts at Education. It helped to establish a charter for a Community of Action (COA) to provide education and outreach to the entire Department. Tasks include overall project management, 508 testing, needs assessments, strategic planning, records/data management, customer satisfaction surveys, policy development, correspondence tracking, and continuous process improvement of testing and service delivery processes. AMA experts have helped the Department’s accessibility program attain the highest level of OMB maturity.